FAQ

What brands do you carry?

We proudly offer a curated selection of premium athletic brands, including Mizuno, New Balance, Under Armour, and our own Hit After Hit line. Our collection spans accessories, apparel, footwear, and specialized socks like stirrups.

Are your products designed for specific sports?

Yes! Our products are selected with the serious athlete in mind. Whether you’re into baseball, running, training, or other sports, our gear—from New Balance spikes to Mizuno gloves—is chosen for its performance and durability.

Where do you ship?

We offer global delivery to most countries! However, due to logistical constraints, we currently cannot deliver to parts of Asia and some remote regions. You can check your eligibility during checkout.

What shipping options are available?

We have two convenient options:
– Standard Shipping ($12.95): Processed in 1-2 business days and delivered via DHL or FedEx within 10-15 business days after shipment.
– Free Shipping: For orders over $50, delivered via EMS within 15-25 business days after shipment. Orders are processed within 1-2 business days.

How long does it take to process an order?

All orders are processed within 1-2 business days from our warehouse in Indianapolis, USA.

Can I rush my order for an upcoming event?

Absolutely! If you have an urgent need, contact our support team at [email protected], and we’ll do our best to accommodate your request.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Is there a minimum order for free shipping?

Yes, free shipping via EMS is available on all orders over $50.

What is your return policy?

We stand by our products! If anything doesn’t meet your expectations, you may return it within 15 days of delivery for a full refund or exchange. Please ensure the item is in its original condition.

How do I initiate a return?

To start a return, please contact our customer support team at [email protected] with your order details, and we’ll guide you through the process.

How can I contact customer support?

You can reach us via email at [email protected] for any questions or concerns. We’re here to help!

Where is Footwear Shop located?

We are based at 2636 Capitol Avenue, Indianapolis, US 46225, the heart of American sports culture!